Firm Service Standards
Firm Service Standards
Nour Attorneys Law Firm believes in investing time and resources in client relationship and after understanding our clients’ business and legal objectives, we provide best legal services characterized with high level of quality and professionalism and consider it the best way to achieve success in the field of providing legal services to our clients. We do our service quality evaluation based on committing to the following service standards.
Service Standard Core Values:
- Client’s Interest Comes First
Nour Attorneys Law Firm has a clear and cut non-conflict policy that specify crystalline rules for the situations wherein conflict of interest arises between any client or Firm member or other clients or third parties (suppliers), and or external consultants. The Firm has the core policy of considering and protecting “Client’s Interest Comes First” in such like situations wherein the conflict arises while providing services, opinions and legal advice to our clients we are abide by our policy of protecting the interest of our clients against or before any interest of the Firm or any third party.
- Confidentiality
Nour Attorneys Law Firm notably considers ethical and professional etiquettes while rendering services to clients and one such fundamental clause that is of utmost importance for us is to maintain confidentiality obligation clause, towards our clients. Therefore, each member of the firm is committed to maintain the confidentiality of clients’ information according to the fundamental and basic code of ethics and professional conduct of the legal profession. Thus, in order to make procedure safer and secure our law firm takes additional steps by getting all parties involved with client’s data to sign confidentiality and non-disclosure agreements which imposes hefty penalties upon any breach in condition of the confidentiality clause and is signed by all third parties involved in handling the confidential data of our clients. The Firm is always committed to the duty of confidentiality and as a rule of prudence educates/aware all its members and staff about how to maintain clients’ data. Moreover, the Firm does not compromise in terms of efforts or money to get the best tools to keep the data of clients confidential.
- Professionalism
Nour Attorneys Law Firm constantly works upon to ensure that associates and team members must possess a high degree of professionalism which enables them to qualify in terms of providing advice and guidance. The firm works in direction to enable all teams to devote their requisite time to clients’ and assigned tasks. We provide adequate training to our staff to raise their proficiency and time management skills in order to save client costs upon tasks which are being billed based upon a time. The firm is committed to meet deadlines at requisite time and also ensures that clients’ projects are optimized to their best need and may require minimal intervention from the client to save our client efforts and time. Hence our duty is to make sure that no stone is left unturned while providing the service that may leave a gap or chance for any mistake.
- Result Oriented
Nour Attorneys Law Firm is a result-oriented firm which brings promising results to our clients and thrive to exceed them, this outcome requires the Firm to be honest about the results that can be achieved by providing correct layout of advice to the client about expected outcome of result without any exaggeration. The Firm must always raise the question of what we want to achieve for the client and how to achieve it and then with the implementation of the answers. Our law firm do not divert from advice and answers, and we always remember that clients’ interests come first. Provided that if any such changes in fact are discovered at later stage our duty is to intimate the client about the change of strategy due to new facts or possibilities.
- Availability at all times
Nour Attorneys Law Firm is always available to our clients by offering 24×7 coverage for emergency matters as we understand the nature of life which is purely unpredictable, and emergency can be occurred at any point of time. Our team is well prepared to deal with such kinds of situations and we take quick needed actions, assurances, or advice to tackle the said situation and to protect our client’s interest. The Firm does not compromise in terms of effort and to show support to our clients in emergency situations. Our law firm is always available even if it requires us to visit sites or police stations or draft legal documents or give advice, we have a big concept of “Availability at all times” inclusive to those clients also who are associated with us from multiple times zones.
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